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ETAS Maintains the Stability and Performance of Enterprise Systems
OSI delivers a complete information asset management system, ensuring availability of data and applications anytime customers, partners or employees need vital resources

Seattle, WA— April 10, 2006 – OSI Consulting, a leading West Coast technology consulting and services firm, now offers the Enterprise Technology Assurance Solution (ETAS).In today's worldwide marketplace, businesses maintain e-commerce Websites, multiple brick-and-mortar storefronts, and geographically distributed manufacturing facilities and customer bases. Critical, real-time information must be accessible at all times from multiple locations. Customers depend on businesses to provide reliable, around-the-clock sales and service applications and to resolve accessibility problems quickly.

To help companies better fulfill those needs, OSI has implemented ETAS, a fully scalable infrastructure management solution that ensures service excellence and information availability.

ETAS provides an intelligent framework for monitoring, management, and action to maintain the most complex infrastructure and guarantee the availability of enterprise information. OSI has taken a unique approach to system management by integrating sophisticated monitoring applications with 24/7 professional support technicians and defined clear rules for engagement that focus on continuity and proactive problem resolution. ETAS ensures that when customers call, the necessary information assets will be there.

ETAS methodology starts with an architecture assessment to root out potential points of failure. From there, OSI's expert consultants develop a map for success providing the recommended adjustments to guarantee uptime. Bringing to bear expertise in all key areas of infrastructure, OSI will establish an information management environment free from failure.

However, a well-tuned infrastructure still needs ongoing guidance to avoid interruptions in service. Because components do fail over time in any complex environment of integrated systems and applications, ETAS includes tools that monitor each component of the solution. When a failure occurs, OSI can address a specific it before the problem evolves into a systemic interruption. Augmenting the real-time monitoring system with around-the-clock professional support delivered through OSI's global broadband solutions centers and offshore development centers, OSI will diagnose and solve problems before the business or the customers are ever aware they even occurred.

Through ETAS, OSI provides a blend of tailored services, fully managed or supplemental to your current capabilities:

  • Architecture analysis,
  • Infrastructure design,
  • Application and architecture hosting,
  • 24/7 monitoring,
  • Around-the-clock helpdesk assistance for your customers and employees.

About OSI Consulting
OSI Consulting, a leading information technology services company, creates business value for customers through the innovative application of advanced technologies. Clients worldwide benefit from OSI’s agile approach toward building global solutions. Headquartered in Woodland Hills, California, OSI has been providing enterprise and e-business consulting services since 1993, leveraging a strong foundation and ongoing relationship with Oracle. OSI has helped hundreds of clients redesign business systems, optimize supply chains, integrate and externalize applications, and transform enterprise processes through e-business and enterprise initiatives. For more information, please call OSI at (818) 992-2700 or visit the company’s website at www.osius.com.

Press Contact: Natalie Raines, OSI Consulting, 206-818-0626, nraines@osius.com