Here are just a few reasons to choose managed services from OSI:
How can OSI consulting help you reduce costs and increase profit with managed services?
In order to lower your cost of IT operations and free your resources to focus on more strategic initiatives, our experienced professionals can accomplish tasks in a more efficient manner. Working as an extension of your team, we will partner with you to help you achieve your overall business goals.
Better Alignment of Resources
Let us handle the tactical work, and you can focus on what you do best. Maintaining servers and applications is not your core business, but it is ours. Our global support teams can perform the routine tasks, and free up more of your time to improve services and build out new capabilities.
Extension of Your IT Team
While we supply technology services, we’re relentlessly focused on customer service. Our global support organization builds a relationship with you and works as an extension of your IT team.
Greater Efficiencies for Lower Costs
Take advantage of efficiencies and economies of scale, thanks to our experience in working with dozens of clients. The cost advantages truly multiply if you run a 24/7 operation.
Our global team works in parallel with our North American team, and is set up specifically to handle remote nighttime maintenance. That means we can manage your servers and applications around the clock, sparing you from the double or triple expense of staff hires for round-the-clock coverage.
Flexibility to React Quickly
We’re at the ready to deliver customized services that work toward your strategic objectives. Regular telephone consultation, twice weekly or more, assures that we understand your changing requirements. While many of our services can be delivered remotely for lowest cost, we augment them with onsite personnel when needed.
Flexible contracting lets you specify the operations that you wish to outsource and which ones to keep in-house. Ultimately, our partnering relationship is all about understanding your business, so we’re ready whenever you need us.
Comprehensive Services to Maximize Your Capabilities
The OSI Control Center (OCC)
OSI utilizes a proprietary tool for the centralized administration of services provided to our customers. The OSI Control Center (OCC) is the primary interface that consolidates management information into a single console and allows for the coordination of all monitoring, IT operations and support functions. As a result of over 15 years of experience in mission critical applications and environment support, OCC enables organizations to achieve control and efficiency while improving service quality.